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Real-world user response to social correction: corrective vs. backfire effects

Determine whether ordinary users’ replies to counter-misinformation messages (i.e., social correction consisting of direct counter-misinformation replies to misinformation posts on Twitter) elicit corrective effects, backfire effects, or other outcomes in real-world scenarios, by characterizing and quantifying user responses to these social correction messages.

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Background

The paper focuses on "social correction," defined as ordinary users directly replying to misinformation posts with counter-misinformation messages in conversational threads on Twitter. While prior work examined the efficacy of corrections in experiments or with professional fact-checkers, the authors highlight a lack of clarity about how real users respond to these peer corrections in situ.

This uncertainty motivates the paper’s contributions: assembling a large dataset of misinformation posts, counter-replies, and subsequent user responses; constructing a taxonomy of responses; analyzing linguistic, engagement, and poster attributes associated with corrective versus backfire outcomes; and developing a prediction model to classify likely effects. The stated uncertainty frames the need for these analyses and tools.

References

Nevertheless, it remains unknown how users respond to social correction in real-world scenarios, especially, will it have a corrective or backfire effect on users.

Corrective or Backfire: Characterizing and Predicting User Response to Social Correction (2403.04852 - He et al., 7 Mar 2024) in Abstract (page 1)