Toward Socially-Aware LLMs: A Survey of Multimodal Approaches to Human Behavior Understanding

Abstract: LLM-powered multimodal systems are increasingly used to interpret human social behavior, yet how researchers apply the models' 'social competence' remains poorly understood. This paper presents a systematic literature review of 176 publications across different application domains (e.g., healthcare, education, and entertainment). Using a four-dimensional coding framework (application, technical, evaluative, and ethical), we find (1) frequent use of pattern recognition and information extraction from multimodal sources, but limited support for adaptive, interactive reasoning; (2) a dominant 'modality-to-text' pipeline that privileges language over rich audiovisual cues, striping away nuanced social cues; (3) evaluation practices reliant on static benchmarks, with socially grounded, human-centered assessments rare; and (4) Ethical discussions focused mainly on legal and rights-related risks (e.g., privacy), leaving societal risks (e.g., deception) overlooked--or at best acknowledged but left unaddressed. We outline a research agenda for evaluating socially competent, ethically informed, and interaction-aware multi-modal systems.