Towards Ontology-Based Descriptions of Conversations with Qualitatively-Defined Concepts

Abstract: The controllability of LLMs when used as conversational agents is a key challenge, particularly to ensure predictable and user-personalized responses. This work proposes an ontology-based approach to formally define conversational features that are typically qualitative in nature. By leveraging a set of linguistic descriptors, we derive quantitative definitions for qualitatively-defined concepts, enabling their integration into an ontology for reasoning and consistency checking. We apply this framework to the task of proficiency-level control in conversations, using CEFR language proficiency levels as a case study. These definitions are then formalized in description logic and incorporated into an ontology, which guides controlled text generation of an LLM through fine-tuning. Experimental results demonstrate that our approach provides consistent and explainable proficiency-level definitions, improving transparency in conversational AI.