Digital Labor and the Inconspicuous Production of Artificial Intelligence (2410.05910v1)

Abstract: Digital platforms capitalize on users' labor, often disguising essential contributions as casual activities or consumption, regardless of users' recognition of their efforts. Data annotation, content creation, and engagement with advertising are all aspects of this hidden productivity. Despite playing a crucial role in driving AI development, such tasks remain largely unrecognized and undercompensated. This chapter exposes the systemic devaluation of these activities in the digital economy, by drawing on historical theories about unrecognized labor, from housework to audience labor. This approach advocates for a broader understanding of digital labor by introducing the concept of ''inconspicuous production.'' It moves beyond the traditional notion of ''invisible work'' to highlight the hidden elements inherent in all job types, especially in light of growing automation and platform-based employment.