CulturalBench: A Robust, Diverse, and Challenging Cultural Benchmark by Human-AI CulturalTeaming (2410.02677v2)

Abstract: Robust, diverse, and challenging cultural knowledge benchmarks are essential for measuring our progress towards making LMs that are helpful across diverse cultures. We introduce CulturalBench: a set of 1,696 human-written and human-verified questions to assess LMs' cultural knowledge, covering 45 global regions including underrepresented ones like Bangladesh, Zimbabwe, and Peru. Questions are each verified by five independent annotators and span 17 diverse topics ranging from food preferences to greeting etiquette. We construct CulturalBench using methods inspired by Human-AI Red-Teaming. Compared to human performance (92.4% accuracy), the hard version of CulturalBench is challenging even for the best-performing frontier LMs, ranging from 28.7% to 61.5% in accuracy. We find that LMs often struggle with tricky questions that have multiple correct answers (e.g., What utensils do the Chinese usually use?), revealing a tendency to overfit to a single answer. Our results indicate that GPT-4o substantially outperform other models across cultures, besting local providers (e.g., Mistral on European culture and DeepSeek on Chinese culture). Across the board, models under-perform on questions related to North Africa, South America and Middle East.