Conception individuelle et collective. Approche de l'ergonomie cognitive [Individual and Collective Design. The Cognitive-Ergonomics Approach] (0711.1290v1)

Abstract: This text presents the cognitive-ergonomics approach to design, in both its individual and collective form. It focuses on collective design with respect to individual design. The theoretical framework adopted is that of information processing, specified for design problems. The cognitive characteristics of design problems are presented: the effects of their ill-defined character and of the different types of representation implemented in solving these problems, amongst others the more or less "satisficing" character of the different possible solutions. The text first describes the cognitive activities implemented in both individual and collective design: different types of control activities and of the executive activities of solution development and evaluation. Specific collective-design characteristics are then presented: co-design and distributed-design activities, temporo-operative and cognitive synchronisation, and different types of argumentation, of co-designers' intervention modes in the design process, of solution-proposals evaluation. The paper concludes by a confrontation between the two types of design, individual and collective.