Ascertain User Comprehension of Facebook’s Community Guidelines

Ascertain the proportion of Facebook users who read and understand Facebook’s Community Standards and identify the factors that influence guideline comprehension across user populations to evaluate how guideline literacy affects perceptions of fairness in content moderation.

Background

Prior work indicates that users who understand community guidelines or receive explanations for content removal are more likely to perceive moderation as fair. However, platforms may lack visibility into how widely these guidelines are actually read and understood by their users.

The paper explicitly flags uncertainty about user comprehension of Facebook’s guidelines, suggesting a need for empirical measurement to inform moderation design and user education strategies.