DSV-Mem: Evaluating Multimodal Memory in Professional Workflows for MLLM Agents

Abstract: Conversational MLLM agents are increasingly expected to assist in professional workflows, from AI research and engineering design to product management and business operations. Yet this capability remains underexplored: existing benchmarks largely focus on informal, everyday interactions and personal-life scenarios featuring photographic natural images, isolated static artifacts, and recall-oriented questions. In contrast, professional scenarios often involve structured, information-heavy artifacts that undergo frequent revisions and authority updates, and compositional queries requiring reconciliation of many artifact versions while tracking state precisely. To address these challenges, we introduce DSV-Mem, a benchmark for evaluating Dense Stateful Visual Memory. DSV-Mem comprises expert-reviewed scenarios and 1,000 questions across five user-oriented categories (Current State, Past State, Derived State, Change History, and Conflict/Refusal). A Hartley-inspired criterion favors questions with broader visual-evidence inspection demands. We also introduce a generation harness that produces evaluation suites by decoupling state-transition synthesis from conversation filling. Evaluation over 27 configurations spanning frontier and open-weight models and memory management methods reveals that the strongest baseline scores below 45% on DSV-Mem. Analysis surfaces findings: 1) multimodality and information density both contribute to difficulty, but state evolution, particularly the number of governing updates, is the dominant tested factor. Raw conversation/haystack length, OCR, and arithmetic are not the primary bottlenecks; 2) models often fail to verify user premises against prior state updates before answering; 3) increased reasoning effort and memory management methods yield limited gains, whereas state-aware designs prove more effective. The benchmark and code will be publicly released.