Verifiable User Simulation for Search and Recommendation Systems

Abstract: Large-language-model (LLM) based user simulation is increasingly adopted for evaluating search engines, recommender systems, and retrieval-augmented generation pipelines, yet most simulators remain opaque: it is difficult to determine why a simulated user made a particular choice or whether that choice is consistent with the intended user profile. Compounding this, recent research shows that LLMs can produce biased or discriminatory responses depending on user background characteristics such as language, education level, and cultural context, raising concerns about the equitable treatment of minority and disadvantaged groups. This half-day, in-person tutorial introduces a proposed design-and-audit framework that treats a user simulator as a verifiable engineering artefact composed of seven auditable components - structured Persona, task-aware Contract, matched human-vs-agent Execution, auditable Trace, persona-aligned Verification, structured Feedback, and a Refinement loop that updates personas and contracts. Through two hands-on mini-labs on recommendation-list evaluation and search-query formulation, participants will inspect simulator behaviour end-to-end, distinguish diagnostic discrepancy analysis from statistical validation, and apply checks for fidelity, credibility, and demographic bias. The tutorial targets information retrieval and recommender systems researchers and practitioners interested in user behaviour simulation and responsible AI.