Adaptive Simulation Experiment for LLM Policy Optimization

Abstract: LLMs have significant potential to improve operational efficiency in operations management. Deploying these models requires specifying a policy that governs response quality, shapes user experience, and influences operational value. In this research, we treat LLMs as stochastic simulators and propose a pairwise comparison-based adaptive simulation experiment framework for identifying the optimal policy from a finite set of candidates. We consider two policy spaces: an unstructured space with no parametric assumption, and a structured space in which the data are generated from a preference model. For both settings, we characterize the fundamental data requirements for identifying the optimal policy with high probability. In the unstructured case, we derive a closed-form expression for the optimal sampling proportions, together with a clear operational interpretation. In the structured case, we formulate a regularized convex program to compute the optimal proportions. We then develop an adaptive experimental procedure, termed LLM-PO, for both policy spaces, and prove that it identifies the optimal policy with the desired statistical guarantee while asymptotically attaining the fundamental data requirements. Numerical experiments demonstrate that LLM-PO consistently outperforms benchmark methods and improves LLM performance.