Human-AI Collaboration in Large Language Model-Integrated Building Energy Management Systems: The Role of User Domain Knowledge and AI Literacy

Abstract: This study aimed to comprehend how user domain knowledge and AI literacy impact the effective use of human-AI interactive building energy management system (BEMS). While prior studies have investigated the potential of integrating LLMs into BEMS or building energy modeling, very few studies have examined how user interact with such systems. We conducted a systematic role-playing experiment, where 85 human subjects interacted with an advanced generative pre-trained transformer (OpenAI GPT-4o). Participants were tasked with identifying the top five behavioral changes that could reduce home energy use with the GPT model that functioned as an LLM-integrated BEMS. Then, the collected prompt-response data and participant conclusions were analyzed using an analytical framework that hierarchically assessed and scored human-AI interactions and their home energy analysis approaches. Also, participants were classified into four groups based on their self-evaluated domain knowledge of building energy use and AI literacy, and Kruskal-Wallis H tests with post-hoc pairwise comparisons were conducted across 20 quantifiable metrics. Key takeaways include: most participants employed concise prompts (median: 16.2 words) and relied heavily on GPT's analytical capabilities; and notably, only 1 of 20 metrics, appliance identification rate, showed statistically significant group differences (p=0.037), driven by AI literacy rather than domain knowledge, suggesting an equalizing effect of LLMs across expertise levels. This study provides foundational insights into human-AI collaboration dynamics and promising development directions in the context of LLM-integrated BEMS and contributes to realizing human-centric LLM-integrated energy systems.