CAPID: Context-Aware PII Detection for Question-Answering Systems

Abstract: Detecting personally identifiable information (PII) in user queries is critical for ensuring privacy in question-answering systems. Current approaches mainly redact all PII, disregarding the fact that some of them may be contextually relevant to the user's question, resulting in a degradation of response quality. LLMs might be able to help determine which PII are relevant, but due to their closed source nature and lack of privacy guarantees, they are unsuitable for sensitive data processing. To achieve privacy-preserving PII detection, we propose CAPID, a practical approach that fine-tunes a locally owned small LLM (SLM) that filters sensitive information before it is passed to LLMs for QA. However, existing datasets do not capture the context-dependent relevance of PII needed to train such a model effectively. To fill this gap, we propose a synthetic data generation pipeline that leverages LLMs to produce a diverse, domain-rich dataset spanning multiple PII types and relevance levels. Using this dataset, we fine-tune an SLM to detect PII spans, classify their types, and estimate contextual relevance. Our experiments show that relevance-aware PII detection with a fine-tuned SLM substantially outperforms existing baselines in span, relevance and type accuracy while preserving significantly higher downstream utility under anonymization.