When LLM meets Fuzzy-TOPSIS for Personnel Selection through Automated Profile Analysis

Abstract: In this highly competitive employment environment, the selection of suitable personnel is essential for organizational success. This study presents an automated personnel selection system that utilizes sophisticated NLP methods to assess and rank software engineering applicants. A distinctive dataset was created by aggregating LinkedIn profiles that include essential features such as education, work experience, abilities, and self-introduction, further enhanced with expert assessments to function as standards. The research combines LLMs with multicriteria decision-making (MCDM) theory to develop the LLM-TOPSIS framework. In this context, we utilized the TOPSIS method enhanced by fuzzy logic (Fuzzy TOPSIS) to address the intrinsic ambiguity and subjectivity in human assessments. We utilized triangular fuzzy numbers (TFNs) to describe criteria weights and scores, thereby addressing the ambiguity frequently encountered in candidate evaluations. For candidate ranking, the DistilRoBERTa model was fine-tuned and integrated with the fuzzy TOPSIS method, achieving rankings closely aligned with human expert evaluations and attaining an accuracy of up to 91% for the Experience attribute and the Overall attribute. The study underlines the potential of NLP-driven frameworks to improve recruitment procedures by boosting scalability, consistency, and minimizing prejudice. Future endeavors will concentrate on augmenting the dataset, enhancing model interpretability, and verifying the system in actual recruitment scenarios to better evaluate its practical applicability. This research highlights the intriguing potential of merging NLP with fuzzy decision-making methods in personnel selection, enabling scalable and unbiased solutions to recruitment difficulties.