When Seeing Overrides Knowing: Disentangling Knowledge Conflicts in Vision-Language Models

Abstract: Vision-LLMs (VLMs) increasingly leverage diverse knowledge sources to address complex tasks, often encountering conflicts between their internal parametric knowledge and external information. Knowledge conflicts can result in hallucinations and unreliable responses, but the mechanisms governing such interactions remain unknown. To address this gap, we analyze the mechanisms that VLMs use to resolve cross-modal conflicts by introducing a dataset of multimodal counterfactual queries that deliberately contradict internal commonsense knowledge. We localize with logit inspection a small set of heads that control the conflict. Moreover, by modifying these heads, we can steer the model towards its internal knowledge or the visual inputs. Finally, we show that attention from such heads pinpoints localized image regions driving visual overrides, outperforming gradient-based attribution in precision.