An Offline Mobile Conversational Agent for Mental Health Support: Learning from Emotional Dialogues and Psychological Texts with Student-Centered Evaluation

Abstract: Mental health plays a crucial role in the overall well-being of an individual. In recent years, digital platforms have been increasingly used to expand mental health and emotional support. However, there are persistent challenges related to limited user accessibility, internet connectivity, and data privacy, which highlight the need for an offline, smartphone-based solution. To address these challenges, we propose EmoSApp (Emotional Support App): an entirely offline, smartphone-based conversational app designed for mental health and emotional support. The system leverages LLMs, specifically fine-tuned, quantized and deployed using Torchtune and Executorch for resource-constrained devices, allowing all inferences to occur on the smartphone. To equip EmoSApp with robust domain expertise, we fine-tuned the LLaMA-3.2-1B-Instruct model on our custom curated ``Knowledge dataset'' of 14,582 mental-health QA pairs, along with the multi-turn conversational data. Through qualitative human evaluation with the student population, we demonstrate that EmoSApp has the ability to respond coherently, empathetically, maintain interactive dialogue, and provide relevant suggestions to user's mental health problems. Additionally, quantitative evaluations on nine standard commonsense and reasoning benchmarks demonstrate the efficacy of our fine-tuned, quantized model in low-resource settings. By prioritizing on-device deployment and specialized domain adaptation, EmoSApp serves as a blueprint for future innovations in portable, secure, and highly tailored AI-driven mental health solutions.