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Natural Language Generation

Published 20 Feb 2025 in cs.CL | (2502.14437v1)

Abstract: This book provides a broad overview of Natural Language Generation (NLG), including technology, user requirements, evaluation, and real-world applications. The focus is on concepts and insights which hopefully will remain relevant for many years, not on the latest LLM innovations. It draws on decades of work by the author and others on NLG. The book has the following chapters: Introduction to NLG; Rule-Based NLG; Machine Learning and Neural NLG; Requirements; Evaluation; Safety, Maintenance, and Testing; and Applications. All chapters include examples and anecdotes from the author's personal experiences, and end with a Further Reading section. The book should be especially useful to people working on applied NLG, including NLG researchers, people in other fields who want to use NLG, and commercial developers. It will not however be useful to people who want to understand the latest LLM technology. There is a companion site with more information at https://ehudreiter.com/book/

Summary

  • The paper presents a balanced synthesis of rule-based and machine learning approaches to NLG, emphasizing transparency and scalability.
  • The paper details evaluation techniques and safety protocols, underscoring the need for robust human oversight in sensitive applications.
  • The paper highlights key NLG applications from journalism to healthcare, urging integration of historical insights with emerging technologies.

Overview of "Natural Language Generation" by Ehud Reiter

Ehud Reiter’s book "Natural Language Generation" offers a comprehensive examination of the field of Natural Language Generation (NLG) from both a historical and practical perspective, addressing fundamental concepts, methodologies, and applications. It aims to provide readers with insights that are both timeless and pertinent, steering clear of rapidly changing technological trends, which the author argues can quickly become outdated.

Historical Context and Evolution

The book begins with a historical overview, tracing the development of NLG from its early days as an academic pursuit to its current prominence driven by the abilities of LLMs like ChatGPT. Reiter highlights how, despite recent strides in machine learning, much of the foundational work in NLG predates these advancements, and he advocates for a balanced view that includes both new techniques and established approaches.

Approaches to NLG

Reiter categorizes methodologies in NLG into rule-based systems and those using machine learning, particularly neural networks. Rule-based systems, despite being eclipsed by neural models in recent years, are still viable for specific applications that require precision and transparency. They offer advantages like explainability and reliability, crucial in domains where unpredictability is unacceptable. On the other hand, machine learning techniques, especially those using deep neural networks, offer scalability and are adept at handling a broad array of input data, although they often suffer from issues like uncontrollability and opacity.

Requirements, Evaluation, and Safety

The book explores the requirements for designing and deploying NLG systems, emphasizing the necessity of understanding user needs, workflows, and evaluating system outputs against relevant quality criteria such as readability, accuracy, and usefulness. Reiter discusses various evaluation techniques, including human evaluation, automatic metrics, and real-world impact assessments. A notable point is the exploration of how systems should not only meet average performance expectations but also minimize errors in worst-case scenarios to ensure safety and reliability.

Safety and regulatory compliance are of particular concern, especially for applications in sensitive domains such as healthcare. Reiter addresses the challenge of maintaining standards of safety and accuracy in the face of the inherent uncertainties of machine learning-based systems. He advocates for robust testing, often incorporating human oversight to ensure the systems remain within acceptable operational limits.

Applications and Future Directions

Four key application areas are detailed: journalism, business intelligence, summarization, and healthcare, each exhibiting unique challenges and requirements. In journalism, NLG's ability to produce large volumes of content quickly is balanced by the need for accuracy and editorial control. Business intelligence applications benefit from NLG’s capability to generate narratives from numerical data, though scalability and the integration of graphical elements are often necessary. Summarization requires adaption to context and input variability, while healthcare applications demand the highest levels of accuracy due to the life-critical nature of the domain.

Reiter is cautiously optimistic about the future of NLG, advocating for a thoughtful integration of new technologies with established principles. He suggests that while neural models are set to dominate the future of NLG, rule-based systems and the insights from older methodologies should not be forgotten, as they provide valuable lessons that address the shortcomings of contemporary models, such as transparency and accountability.

Conclusion

"Natural Language Generation" serves both as an educational text and a reflective piece, urging researchers and practitioners to balance the allure of new techniques with the enduring lessons from the field's history. By providing a framework that encompasses both the old and the new, Reiter equips his audience with a perspective that is broad, nuanced, and capable of adapting to the field’s rapid changes without losing sight of foundational understandings. This book is a pivotal resource for anyone looking to understand not just where NLG is headed, but also where it has come from, emphasizing the importance of high-level concepts that remain constant even as underlying technologies evolve.

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