Bridging the Gap Between LLMs and Human Intentions: Progresses and Challenges in Instruction Understanding, Intention Reasoning, and Reliable Generation

Abstract: LLMs have demonstrated exceptional capabilities in understanding and generation. However, when interacting with human instructions in real-world scenarios, LLMs still face significant challenges, particularly in accurately capturing and comprehending human instructions and intentions. This paper focuses on three challenges in LLM-based text generation tasks: instruction understanding, intention reasoning, and Reliable Dialog Generation. Regarding human complex instruction, LLMs have deficiencies in understanding long contexts and instructions in multi-round conversations. For intention reasoning, LLMs may have inconsistent command reasoning, difficulty reasoning about commands containing incorrect information, difficulty understanding user ambiguous language commands, and a weak understanding of user intention in commands. Besides, In terms of Reliable Dialog Generation, LLMs may have unstable generated content and unethical generation. To this end, we classify and analyze the performance of LLMs in challenging scenarios and conduct a comprehensive evaluation of existing solutions. Furthermore, we introduce benchmarks and categorize them based on the aforementioned three core challenges. Finally, we explore potential directions for future research to enhance the reliability and adaptability of LLMs in real-world applications.