Dealing with Annotator Disagreement in Hate Speech Classification

Abstract: Hate speech detection is a crucial task, especially on social media, where harmful content can spread quickly. Implementing machine learning models to automatically identify and address hate speech is essential for mitigating its impact and preventing its proliferation. The first step in developing an effective hate speech detection model is to acquire a high-quality dataset for training. Labeled data is foundational for most natural language processing tasks, but categorizing hate speech is difficult due to the diverse and often subjective nature of hate speech, which can lead to varying interpretations and disagreements among annotators. This paper examines strategies for addressing annotator disagreement, an issue that has been largely overlooked. In particular, we evaluate different approaches to deal with annotator disagreement regarding hate speech classification in Turkish tweets, based on a fine-tuned BERT model. Our work highlights the importance of the problem and provides state-of-art benchmark results for detection and understanding of hate speech in online discourse.