Can Knowledge Graphs Make Large Language Models More Trustworthy? An Empirical Study Over Open-ended Question Answering

Abstract: Recent works integrating Knowledge Graphs (KGs) have shown promising improvements in enhancing the reasoning capabilities of LLMs. However, existing benchmarks primarily focus on closed-ended tasks, leaving a gap in evaluating performance on more complex, real-world scenarios. This limitation also hinders a thorough assessment of KGs' potential to reduce hallucinations in LLMs. To address this, we introduce OKGQA, a new benchmark specifically designed to evaluate LLMs augmented with KGs in open-ended, real-world question answering settings. OKGQA reflects practical complexities through diverse question types and incorporates metrics to quantify both hallucination rates and reasoning improvements in LLM+KG models. To consider the scenarios in which KGs may contain varying levels of errors, we propose a benchmark variant, OKGQA-P, to assess model performance when the semantics and structure of KGs are deliberately perturbed and contaminated. In this paper, we aims to (1) explore whether KGs can make LLMs more trustworthy in an open-ended setting, and (2) conduct a comparative analysis to shed light on method design. We believe this study can facilitate a more complete performance comparison and encourages continuous improvement in integrating KGs with LLMs to mitigate hallucination, and make LLMs more trustworthy. Code and data are released at https://github.com/Y-Sui/OKGQA.