Exploring Language Model Generalization in Low-Resource Extractive QA

Abstract: In this paper, we investigate Extractive Question Answering (EQA) with LLMs under domain drift, i.e., can LLMs generalize to domains that require specific knowledge such as medicine and law in a zero-shot fashion without additional in-domain training? To this end, we devise a series of experiments to explain the performance gap empirically. Our findings suggest that: (a) LLMs struggle with dataset demands of closed domains such as retrieving long answer spans; (b) Certain LLMs, despite showing strong overall performance, display weaknesses in meeting basic requirements as discriminating between domain-specific senses of words which we link to pre-processing decisions; (c) Scaling model parameters is not always effective for cross domain generalization; and (d) Closed-domain datasets are quantitatively much different than open-domain EQA datasets and current LLMs struggle to deal with them. Our findings point out important directions for improving existing LLMs.