Different Victims, Same Layout: Email Visual Similarity Detection for Enhanced Email Protection

Abstract: In the pursuit of an effective spam detection system, the focus has often been on identifying known spam patterns either through rule-based detection systems or ML solutions that rely on keywords. However, both systems are susceptible to evasion techniques and zero-day attacks that can be achieved at low cost. Therefore, an email that bypassed the defense system once can do it again in the following days, even though rules are updated or the ML models are retrained. The recurrence of failures to detect emails that exhibit layout similarities to previously undetected spam is concerning for customers and can erode their trust in a company. Our observations show that threat actors reuse email kits extensively and can bypass detection with little effort, for example, by making changes to the content of emails. In this work, we propose an email visual similarity detection approach, named Pisco, to improve the detection capabilities of an email threat defense system. We apply our proof of concept to some real-world samples received from different sources. Our results show that email kits are being reused extensively and visually similar emails are sent to our customers at various time intervals. Therefore, this method could be very helpful in situations where detection engines that rely on textual features and keywords are bypassed, an occurrence our observations show happens frequently.