Designing Cybersecurity Awareness Solutions for the Young People in Rural Developing Countries: The Need for Diversity and Inclusion

Abstract: Cybersecurity challenges and the need for awareness are well-recognized in developed countries, but this still needs attention in less-developed countries. With the expansion of technology, security concerns are also becoming more prevalent worldwide. This paper presents a design and creation research study exploring which factors we should consider when designing cybersecurity awareness solutions for young people in developing countries. We have developed prototypes of mini-cybersecurity awareness applications and conducted a pilot study with eight participants (aged 16-30) from Gambia, Eritrea, and Syria. Our findings show that factors like the influence of culture and social constructs, literacy, and language competence, the way of introducing cybersecurity terms and concepts, and the need for reflection are essential to consider when designing and developing cybersecurity awareness solutions for target users in developing countries. The findings of this study will guide future researchers to design more inclusive cybersecurity awareness solutions for users in developing countries.