Opinion mining using Double Channel CNN for Recommender System

Abstract: Much unstructured data has been produced with the growth of the Internet and social media. A significant volume of textual data includes users' opinions about products in online stores and social media. By exploring and categorizing them, helpful information can be acquired, including customer satisfaction, user feedback about a particular event, predicting the sale of a specific product, and other similar cases. In this paper, we present an approach for sentiment analysis with a deep learning model and use it to recommend products. A two-channel convolutional neural network model has been used for opinion mining, which has five layers and extracts essential features from the data. We increased the number of comments by applying the SMOTE algorithm to the initial dataset and balanced the data. Then we proceed to cluster the aspects. We also assign a weight to each cluster using tensor decomposition algorithms that improve the recommender system's performance. Our proposed method has reached 91.6% accuracy, significantly improved compared to previous aspect-based approaches.