Abstract: Within the framework of dispersion theory, we study the the processes e<sup>+e<sup>−→</sup></sup>ϕ(2170)→ϕππ(KKˉ). The strong pion-pion final-state interactions, especially the KKˉ coupled channel in the S-wave, are taken into account in a model-independent way using the Omn`es function solution. Through fitting the experimental data of the ππ and ϕπ invariant mass distributions of the e<sup>+e<sup>−</sup></sup>→ϕ(2170)→ϕπ<sup>+π<sup>− process, the low-energy constants in the chiral Lagrangian are determined. The theoretical prediction for the cross sections ratio σ(e<sup>+e<sup>−</sup></sup>→ϕ(2170)→ϕK<sup>+</sup>K<sup>−)/σ(e<sup>+e<sup>−</sup></sup></sup>→ϕ(2170)→ϕπ<sup>+π<sup>−) is given, which could be useful for selecting the physical solution when the fit to the e<sup>+e<sup>−</sup></sup>→ϕK<sup>+</sup>K<sup>− cross section distribution is available in the future. Our results suggest that above the kinematical threshold of ϕKKˉ, the mechanism e<sup>+e<sup>−</sup></sup>→ϕK<sup>+</sup>K<sup>− with the kaons rescattering to a pion pair plays an important role in the e<sup>+e<sup>−</sup></sup>→ϕπ<sup>+π<sup>− transition.