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Evaluation of AI Chatbots for Patient-Specific EHR Questions (2306.02549v1)
Published 5 Jun 2023 in cs.CL, cs.AI, and cs.IR
Abstract: This paper investigates the use of artificial intelligence chatbots for patient-specific question answering (QA) from clinical notes using several LLM based systems: ChatGPT (versions 3.5 and 4), Google Bard, and Claude. We evaluate the accuracy, relevance, comprehensiveness, and coherence of the answers generated by each model using a 5-point Likert scale on a set of patient-specific questions.