Improving Noise Robustness for Spoken Content Retrieval using Semi-supervised ASR and N-best Transcripts for BERT-based Ranking Models

Abstract: BERT-based re-ranking and dense retrieval (DR) systems have been shown to improve search effectiveness for spoken content retrieval (SCR). However, both methods can still show a reduction in effectiveness when using ASR transcripts in comparison to accurate manual transcripts. We find that a known-item search task on the How2 dataset of spoken instruction videos shows a reduction in mean reciprocal rank (MRR) scores of 10-14%. As a potential method to reduce this disparity, we investigate the use of semi-supervised ASR transcripts and N-best ASR transcripts to mitigate ASR errors for spoken search using BERT-based ranking. Semi-supervised ASR transcripts brought 2-5.5% MRR improvements over standard ASR transcripts and our N-best early fusion methods for BERT DR systems improved MRR by 3-4%. Combining semi-supervised transcripts with N-best early fusion for BERT DR reduced the MRR gap in search effectiveness between manual and ASR transcripts by more than 50% from 14.32% to 6.58%.