Smart Healthcare System Implementation Challenges: A stakeholder perspective

Abstract: The smart healthcare system has gained significant attention for the improvement of the customary healthcare system. The system is comprised of several key stakeholders that make the whole ecosystem successful. However, these stakeholders offer considerable challenges that need much research to address for making the system acceptable and reliable. Furthermore, very few studies examine the key challenges from the perspective of stakeholders of the smart healthcare system. The objective of this research study is to identify the key challenges associated with each stakeholder of the smart healthcare system. We have identified 27 challenges associated with eight key stakeholders of smart healthcare reported in the state-of-the-art literature. Further, a quantitative survey was conducted and the data from 85 respondents were collected in order to assess the significance of challenges in the real-world smart healthcare system. The collected data from the respondents were further analyzed using the smart-PSL (3.0). The results indicated that all the identified challenges associated with each stakeholder negatively influence the smart healthcare system.