Human Factors in the LastPass Breach (2405.01795v3)

Abstract: This paper examines the complex nature of cyber attacks through an analysis of the LastPass breach. It argues for the integration of human-centric considerations into cybersecurity measures, focusing on mitigating factors such as goal-directed behavior, cognitive overload, human biases (e.g., optimism, anchoring), and risky behaviors. Findings from an analysis of this breach offers support to the perspective that addressing both the human and technical dimensions of cyber defense can significantly enhance the resilience of cyber systems against complex threats. This means maintaining a balanced approach while simultaneously simplifying user interactions, making users aware of biases, and discouraging risky practices are essential for preventing cyber incidents.