An Empirical Study on Large Language Models in Accuracy and Robustness under Chinese Industrial Scenarios (2402.01723v1)

Abstract: Recent years have witnessed the rapid development of LLMs in various domains. To better serve the large number of Chinese users, many commercial vendors in China have adopted localization strategies, training and providing local LLMs specifically customized for Chinese users. Furthermore, looking ahead, one of the key future applications of LLMs will be practical deployment in industrial production by enterprises and users in those sectors. However, the accuracy and robustness of LLMs in industrial scenarios have not been well studied. In this paper, we present a comprehensive empirical study on the accuracy and robustness of LLMs in the context of the Chinese industrial production area. We manually collected 1,200 domain-specific problems from 8 different industrial sectors to evaluate LLM accuracy. Furthermore, we designed a metamorphic testing framework containing four industrial-specific stability categories with eight abilities, totaling 13,631 questions with variants to evaluate LLM robustness. In total, we evaluated 9 different LLMs developed by Chinese vendors, as well as four different LLMs developed by global vendors. Our major findings include: (1) Current LLMs exhibit low accuracy in Chinese industrial contexts, with all LLMs scoring less than 0.6. (2) The robustness scores vary across industrial sectors, and local LLMs overall perform worse than global ones. (3) LLM robustness differs significantly across abilities. Global LLMs are more robust under logical-related variants, while advanced local LLMs perform better on problems related to understanding Chinese industrial terminology. Our study results provide valuable guidance for understanding and promoting the industrial domain capabilities of LLMs from both development and industrial enterprise perspectives. The results further motivate possible research directions and tooling support.