RAGalyst: Automated Human-Aligned Agentic Evaluation for Domain-Specific RAG

Abstract: Retrieval-Augmented Generation (RAG) is a critical technique for grounding LLMs in factual evidence, yet evaluating RAG systems in specialized, safety-critical domains remains a significant challenge. Existing evaluation frameworks often rely on heuristic-based metrics that fail to capture domain-specific nuances and other works utilize LLM-as-a-Judge approaches that lack validated alignment with human judgment. This paper introduces RAGalyst, an automated, human-aligned agentic framework designed for the rigorous evaluation of domain-specific RAG systems. RAGalyst features an agentic pipeline that generates high-quality, synthetic question-answering (QA) datasets from source documents, incorporating an agentic filtering step to ensure data fidelity. The framework refines two key LLM-as-a-Judge metrics-Answer Correctness and Answerability-using prompt optimization to achieve a strong correlation with human annotations. Applying this framework to evaluate various RAG components across three distinct domains (military operations, cybersecurity, and bridge engineering), we find that performance is highly context-dependent. No single embedding model, LLM, or hyperparameter configuration proves universally optimal. Additionally, we provide an analysis on the most common low Answer Correctness reasons in RAG. These findings highlight the necessity of a systematic evaluation framework like RAGalyst, which empowers practitioners to uncover domain-specific trade-offs and make informed design choices for building reliable and effective RAG systems. RAGalyst is available on our Github.