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Presumed Cultural Identity: How Names Shape LLM Responses (2502.11995v2)

Published 17 Feb 2025 in cs.CL and cs.AI

Abstract: Names are deeply tied to human identity. They can serve as markers of individuality, cultural heritage, and personal history. However, using names as a core indicator of identity can lead to over-simplification of complex identities. When interacting with LLMs, user names are an important point of information for personalisation. Names can enter chatbot conversations through direct user input (requested by chatbots), as part of task contexts such as CV reviews, or as built-in memory features that store user information for personalisation. We study biases associated with names by measuring cultural presumptions in the responses generated by LLMs when presented with common suggestion-seeking queries, which might involve making assumptions about the user. Our analyses demonstrate strong assumptions about cultural identity associated with names present in LLM generations across multiple cultures. Our work has implications for designing more nuanced personalisation systems that avoid reinforcing stereotypes while maintaining meaningful customisation.

Summary

Analyzing Assumptions: The Impact of Names on LLM Responses

The research on "Presumed Cultural Identity: How Names Shape LLM Responses," conducted by Pawar, Arora, Kaffee, and Augenstein, addresses the significant yet under-explored area of cultural biases manifesting in responses generated by LLMs. By scrutinizing how LLMs generate culturally biased responses based on users' names, this work sheds light on the potential for stereotyping embedded in AI-driven personalized interactions. The underlying assumption that a name can be a definitive marker of cultural identity poses risks for the propagation of stereotypes and the simplification of complex cultural identities in AI responses.

Methodology and Scope

The paper employs a multifaceted methodology to explore biases associated with names. Specifically, it examines how LLMs respond to names embedded within questions that seek information across cultural categories like food, rituals, and clothing. The dataset comprises 900 names across 30 cultures drawn from a Facebook dataset, aligned with cultural commonsense knowledge from the CANDLE knowledge graph. The focus on cultural presumption marks a departure from more commonly studied dimensions such as race or gender, thus broadening the understanding of bias in AI systems.

The investigation is executed on four open-weight LLMs and one proprietary model, ensuring diversity in model architectures and training backgrounds. Responses are generated using prompts with and without user names, and these are subsequently analyzed through an LLM-as-judge model and an assertion-based methodology, the latter employing CANDLE's dataset to verify cultural assertions in the responses. The authors also employ human evaluators for additional robustness in bias detection.

Key Findings

The paper reveals substantial evidence of cultural identity assumptions ingrained in LLM responses, with notable bias variations across different models and cultural contexts. For example, names associated with East Asian and Russian cultures tend to evoke responses strongly biased towards these cultures, whereas names from less represented regions like Brazil or the Philippines lead to more generalized, non-specific answers. This highlights a disparity likely rooted in the training data of these models.

Furthermore, the degree of cultural bias is accentuated by certain keywords within prompts. For instance, the mention of “tradition” results in starkly biased responses, attributing cultural elements more directly to the user’s presumed identity based on the name. Such findings underscore a crucial need to reevaluate how personalization features are implemented in AI systems to prevent reinforcing stereotypes and cultural flattening.

Implications

The findings have broad implications for both practical personalization and theoretical future model developments. The potential for biased customization is a double-edged sword; while personalized interactions can offer enhanced user experiences, they can equally propagate stereotypes and limit the diversity of information presented by the AI. This presents a challenge for developers of AI systems: balancing personalization with equitable and culturally sensitive practices.

The paper suggests a need for LLMs to acknowledge the multifaceted nature of personal and cultural identities. Models must be transparent regarding assumptions based on user data, providing users agency to reshape interactions should they feel underrepresented or stereotyped. This transparency also serves ethical considerations, emphasizing the importance of user rights and privacy in AI interactions.

Conclusion and Future Directions

This research initiates an essential dialogue about the ethics surrounding implicit personalization in AI, challenging developers to ensure biases do not amplify but rather respect the rich diversity of cultural identities. As LLMs become increasingly prevalent in personalized applications, the insights from this paper pave the way for more inclusive AI systems that ask critical questions about the value and risk of cultural presumption, ultimately leading to nuanced and ethically guided technological advancements. Future research may build on these findings by exploring multi-turn interactions and deeper dynamics of implicit personalization shaped by real-world scenarios.

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