2000 character limit reached
VERVE: Template-based ReflectiVE Rewriting for MotiVational IntErviewing (2311.08299v2)
Published 14 Nov 2023 in cs.CL and cs.AI
Abstract: Reflective listening is a fundamental skill that counselors must acquire to achieve proficiency in motivational interviewing (MI). It involves responding in a manner that acknowledges and explores the meaning of what the client has expressed in the conversation. In this work, we introduce the task of counseling response rewriting, which transforms non-reflective statements into reflective responses. We introduce VERVE, a template-based rewriting system with paraphrase-augmented training and adaptive template updating. VERVE first creates a template by identifying and filtering out tokens that are not relevant to reflections and constructs a reflective response using the template. Paraphrase-augmented training allows the model to learn less-strict fillings of masked spans, and adaptive template updating helps discover effective templates for rewriting without significantly removing the original content. Using both automatic and human evaluations, we compare our method against text rewriting baselines and show that our framework is effective in turning non-reflective statements into more reflective responses while achieving a good content preservation-reflection style trade-off.
- Local dynamic mode of cognitive behavioral therapy.
- John Langshaw Austin. 1962. How to do things with words. William James Lectures. Oxford University Press.
- Satanjeev Banerjee and Alon Lavie. 2005. METEOR: An automatic metric for MT evaluation with improved correlation with human judgments. In Proceedings of the ACL Workshop on Intrinsic and Extrinsic Evaluation Measures for Machine Translation and/or Summarization, pages 65–72, Ann Arbor, Michigan. Association for Computational Linguistics.
- TopicRank: Graph-based topic ranking for keyphrase extraction. In Proceedings of the Sixth International Joint Conference on Natural Language Processing, pages 543–551, Nagoya, Japan. Asian Federation of Natural Language Processing.
- Rebekah Coley and Christopher Baum. 2021. Trends in mental health symptoms, service use, and unmet need for services among us adults through the first nine months of the covid-19 pandemic.
- Enhancing the quality of cognitive behavioral therapy in community mental health through artificial intelligence generated fidelity feedback (project affect): a study protocol. BMC Health Services Research, 22.
- Style transformer: Unpaired text style transfer without disentangled latent representation. In Proceedings of the 57th Annual Meeting of the Association for Computational Linguistics, pages 5997–6007, Florence, Italy. Association for Computational Linguistics.
- BERT: Pre-training of deep bidirectional transformers for language understanding. In Proceedings of the 2019 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies, Volume 1 (Long and Short Papers), pages 4171–4186, Minneapolis, Minnesota. Association for Computational Linguistics.
- "am i a good therapist?" automated evaluation of psychotherapy skills using speech and language technologies. Behavior research methods.
- Deep learning for text style transfer: A survey. Computational Linguistics, 48(1):155–205.
- BART: denoising sequence-to-sequence pre-training for natural language generation, translation, and comprehension. CoRR, abs/1910.13461.
- Delete, retrieve, generate: a simple approach to sentiment and style transfer. In North American Chapter of the Association for Computational Linguistics.
- More than reflections: Empathy in motivational interviewing includes language style synchrony between therapist and client. Behavior Therapy, 46.
- Developing the mental health workforce: Review and application of training approaches from multiple disciplines. Administration and policy in mental health, 38:238–53.
- Politeness transfer: A tag and generate approach. In Proceedings of the 58th Annual Meeting of the Association for Computational Linguistics, pages 1869–1881, Online. Association for Computational Linguistics.
- Fiona McMaster and Kenneth Resnicow. 2015. Validation of the one pass measure for motivational interviewing competence. Patient education and counseling, 98 4:499–505.
- William R Miller and Stephen Rollnick. 2013. Motivational interviewing: Helping people change, Third edition. The Guilford Press.
- PAIR: Prompt-aware margin ranking for counselor reflection scoring in motivational interviewing. Proceedings of the 2022 Conference on Empirical Methods in Natural Language Processing.
- A computational approach to measure the linguistic characteristics of psychotherapy timing, responsiveness, and consistency. npj Mental Health Research, 1.
- Evaluating style transfer for text. In Proceedings of the 2019 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies, Volume 1 (Long and Short Papers), pages 495–504, Minneapolis, Minnesota. Association for Computational Linguistics.
- The motivational interviewing treatment integrity code (miti 4): Rationale, preliminary reliability and validity. Journal of Substance Abuse Treatment, 65.
- Bleu: a method for automatic evaluation of machine translation. In Proceedings of the 40th Annual Meeting of the Association for Computational Linguistics, pages 311–318, Philadelphia, Pennsylvania, USA. Association for Computational Linguistics.
- Pytorch: An imperative style, high-performance deep learning library. In Advances in Neural Information Processing Systems 32, pages 8024–8035. Curran Associates, Inc.
- Predicting counselor behaviors in motivational interviewing encounters. In Proceedings of the 15th Conference of the European Chapter of the Association for Computational Linguistics: Volume 1, Long Papers, pages 1128–1137, Valencia, Spain. Association for Computational Linguistics.
- Gerard Schippers and Cas Schaap . 2005. The motivational interviewing skill code: Reliability and a critical appraisal. Behavioural and Cognitive Psychotherapy, 33:285 – 298.
- BLEURT: Learning robust metrics for text generation. In Proceedings of the 58th Annual Meeting of the Association for Computational Linguistics, pages 7881–7892, Online. Association for Computational Linguistics.
- Towards facilitating empathic conversations in online mental health support: A reinforcement learning approach. Proceedings of the Web Conference 2021.
- A computational approach to understanding empathy expressed in text-based mental health support. In EMNLP.
- Cognitive reframing of negative thoughts through human-language model interaction.
- Knowledge enhanced reflection generation for counseling dialogues. In Proceedings of the 60th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers), pages 3096–3107, Dublin, Ireland. Association for Computational Linguistics.
- Counseling-style reflection generation using generative pretrained transformers with augmented context. In Proceedings of the 21th Annual Meeting of the Special Interest Group on Discourse and Dialogue, pages 10–20, 1st virtual meeting. Association for Computational Linguistics.
- A study of translation edit rate with targeted human annotation. In Proceedings of the 7th Conference of the Association for Machine Translation in the Americas: Technical Papers, pages 223–231, Cambridge, Massachusetts, USA. Association for Machine Translation in the Americas.
- Transformers: State-of-the-art natural language processing. In Proceedings of the 2020 Conference on Empirical Methods in Natural Language Processing: System Demonstrations, pages 38–45, Online. Association for Computational Linguistics.
- Anno-mi: A dataset of expert-annotated counselling dialogues. In ICASSP 2022 - 2022 IEEE International Conference on Acoustics, Speech and Signal Processing (ICASSP), pages 6177–6181.
- Bertscore: Evaluating text generation with bert. In International Conference on Learning Representations.
Paper Prompts
Sign up for free to create and run prompts on this paper using GPT-5.
Top Community Prompts
Collections
Sign up for free to add this paper to one or more collections.