Success Factors Contributing to eGovernment Adoption in Saudi Arabia: G2C approach

Abstract: Saudi Arabia is predetermined to implement eGovernment and provide world-class government services to citizens by 2010. However, this initiative will be meaningless if the people did not adopt these electronic services. Therefore, the purpose of this study is to determine success factors that will facilitate the adoption of eGovernment in Saudi Arabia. The results of the literature review have been deployed into surveys with Saudi eGovernment users. The discussion of the analysis from results obtained from the practical study has provided a framework that encompasses the eGovernment adoption success factors for Saudi Arabia.