Modélisation des facteurs influençant la performance de la chaîne logistique

Abstract: Improvement of industrial performance such as cost, lead-time, adaptability, variety and traceability is the major finality of companies. At this need corresponds the necessity to collaborate and to strengthen their coordination mechanisms. Information exchange becomes then a strategic question: what is the nature of the information that can be shared with customers and suppliers? Which impact on the performance of a company is expectable? What about the performance of the whole supply chain? It is essential for a company to identify the information whose exchange contributes to its performance and to control its information flows. This study aims to release from the literature the main tendencies of collaboration practices and information exchanges leading to the performance and to propose a model of hypothesis gathering these practices.