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Retrieval-augmented Generation to Improve Math Question-Answering: Trade-offs Between Groundedness and Human Preference (2310.03184v2)

Published 4 Oct 2023 in cs.CL and cs.HC

Abstract: For middle-school math students, interactive question-answering (QA) with tutors is an effective way to learn. The flexibility and emergent capabilities of generative LLMs has led to a surge of interest in automating portions of the tutoring process - including interactive QA to support conceptual discussion of mathematical concepts. However, LLM responses to math questions can be incorrect or mismatched to the educational context - such as being misaligned with a school's curriculum. One potential solution is retrieval-augmented generation (RAG), which involves incorporating a vetted external knowledge source in the LLM prompt to increase response quality. In this paper, we designed prompts that retrieve and use content from a high-quality open-source math textbook to generate responses to real student questions. We evaluate the efficacy of this RAG system for middle-school algebra and geometry QA by administering a multi-condition survey, finding that humans prefer responses generated using RAG, but not when responses are too grounded in the textbook content. We argue that while RAG is able to improve response quality, designers of math QA systems must consider trade-offs between generating responses preferred by students and responses closely matched to specific educational resources.

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Authors (7)
  1. Zachary Levonian (8 papers)
  2. Chenglu Li (3 papers)
  3. Wangda Zhu (1 paper)
  4. Anoushka Gade (2 papers)
  5. Owen Henkel (8 papers)
  6. Millie-Ellen Postle (1 paper)
  7. Wanli Xing (9 papers)
Citations (24)

Summary

Analysis of Retrieval-Augmented Generation for Enhanced Math Question-Answering

The paper "Retrieval-augmented Generation to Improve Math Question-Answering: Trade-offs Between Groundedness and Human Preference" investigates the potential of retrieval-augmented generation (RAG) to enhance math question-answering (QA) systems, specifically for middle-school students tackling algebra and geometry. The research addresses a pertinent challenge in educational technology: how to leverage LLMs to generate accurate, contextually relevant responses while balancing the need for alignment with educational materials.

The paper is contextualized by the significant gap in mathematical proficiency among high school students, as reported by the National Assessment of Educational Progress, where nearly 40% of students are deemed to lack basic mathematical understanding. This situation underscores the urgency for innovative educational methodologies, such as AI-driven tutoring, to supplement traditional teaching approaches. The inherent flexibility of LLMs, combined with their capacity for generative tasks, positions them as promising tools in this endeavor. However, the generation of mathematically sound and curriculum-aligned responses remains a substantial hurdle.

This research explores the use of RAG, a technique that integrates external knowledge retrieval into LLM prompts, as a mechanism to enhance the quality of generated responses. The authors constructed prompts that utilized content from a curated open-source math textbook to provide responses to authentic student inquiries. They claim that RAG has the potential to significantly improve response groundedness. However, they investigate whether this improvement aligns with human preferences for responses in an educational context, noting a potential discrepancy between the groundedness and perceived usefulness of responses.

The evaluation encompassed three studies that assessed the effects of prompt engineering and the balancing act between generating responses that students prefer and those grounded in authoritative educational resources. The researchers utilized 51 queries derived from an online math platform, Math Nation, to assess response quality and groundedness using a combination of automated metrics and human surveys.

  1. Study 1 examined whether RAG could enhance response groundedness through prompt engineering. The findings indicated that increased prompt guidance improved groundedness, as measured by automated metrics such as K-F1++, BERTScore, and BLEURT. However, these metrics could not fully capture the nuanced trade-offs inherent in educational dialogues.
  2. Study 2 used human raters to investigate preferences for LLM-generated responses across non-guided (None), low guidance, and high guidance conditions. It revealed a preference for low guidance, suggesting that humans may favor responses that strike an optimal balance between reference to educational materials and conversational adaptability. Conversely, high guidance did not yield superior preferences despite better groundedness, indicating a nuanced trade-off between relevance and utility.
  3. Study 3 explored the influence of retrieval relevance on response valuation, revealing that perceived groundedness was correlated with document relevance. This reinforces the idea that an optimal alignment between LLM responses and retrieved documents enhances the perceived value of the content, though relevance alone was not a sole predictor of preference ranking.

The implications of these findings are multifaceted. Practically, this paper illustrates the potential for RAG to enhance AI-supported education by improving the factual correctness and contextual appropriateness of generated responses. Yet, it also raises critical considerations regarding the design of these systems, emphasizing that greater groundedness may not always equate to greater acceptance or pedagogical benefit. Theoretically, the research contributes to ongoing discussions about the integration of LLMs in education, highlighting the need for advanced techniques to measure and balance different aspects of response quality, such as usefulness, accuracy, and curriculum congruence.

Moving forward, the authors suggest further work should include longitudinal studies focused on real-world deployments in educational settings. This may involve adapting systems to diverse educational frameworks and student needs, refining metrics for measuring educational outcomes, and exploring the nuanced interplay between AI-generated content and effective learning processes. This investigation opens pathways for future AI developments to be more attuned to the pedagogical requirements and dynamic realities of modern educational environments.

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