Empowering Many, Biasing a Few: Generalist Credit Scoring through Large Language Models

Abstract: In the financial industry, credit scoring is a fundamental element, shaping access to credit and determining the terms of loans for individuals and businesses alike. Traditional credit scoring methods, however, often grapple with challenges such as narrow knowledge scope and isolated evaluation of credit tasks. Our work posits that LLMs have great potential for credit scoring tasks, with strong generalization ability across multiple tasks. To systematically explore LLMs for credit scoring, we propose the first open-source comprehensive framework. We curate a novel benchmark covering 9 datasets with 14K samples, tailored for credit assessment and a critical examination of potential biases within LLMs, and the novel instruction tuning data with over 45k samples. We then propose the first Credit and Risk Assessment LLM (CALM) by instruction tuning, tailored to the nuanced demands of various financial risk assessment tasks. We evaluate CALM, existing state-of-art (SOTA) methods, open source and closed source LLMs on the build benchmark. Our empirical results illuminate the capability of LLMs to not only match but surpass conventional models, pointing towards a future where credit scoring can be more inclusive, comprehensive, and unbiased. We contribute to the industry's transformation by sharing our pioneering instruction-tuning datasets, credit and risk assessment LLM, and benchmarks with the research community and the financial industry.