Lenient Evaluation of Japanese Speech Recognition: Modeling Naturally Occurring Spelling Inconsistency

Abstract: Word error rate (WER) and character error rate (CER) are standard metrics in Speech Recognition (ASR), but one problem has always been alternative spellings: If one's system transcribes adviser whereas the ground truth has advisor, this will count as an error even though the two spellings really represent the same word. Japanese is notorious for ``lacking orthography'': most words can be spelled in multiple ways, presenting a problem for accurate ASR evaluation. In this paper we propose a new lenient evaluation metric as a more defensible CER measure for Japanese ASR. We create a lattice of plausible respellings of the reference transcription, using a combination of lexical resources, a Japanese text-processing system, and a neural machine translation model for reconstructing kanji from hiragana or katakana. In a manual evaluation, raters rated 95.4% of the proposed spelling variants as plausible. ASR results show that our method, which does not penalize the system for choosing a valid alternate spelling of a word, affords a 2.4%-3.1% absolute reduction in CER depending on the task.