Understanding the Issues, Their Causes and Solutions in Microservices Systems: An Empirical Study

Abstract: Many small to large organizations have adopted the Microservices Architecture (MSA) style to develop and deliver their core businesses. Despite the popularity of MSA in the software industry, there is a limited evidence-based and thorough understanding of the types of issues (e.g., errors, faults, failures, and bugs) that microservices system developers experience, the causes of the issues, and the solutions as potential fixing strategies to address the issues. To ameliorate this gap, we conducted a mixed-methods empirical study that collected data from 2,641 issues from the issue tracking systems of 15 open-source microservices systems on GitHub, 15 interviews, and an online survey completed by 150 practitioners from 42 countries across 6 continents. Our analysis led to comprehensive taxonomies for the issues, causes, and solutions. The findings of this study inform that Technical Debt, Continuous Integration and Delivery, Exception Handling, Service Execution and Communication, and Security are the most dominant issues in microservices systems. Furthermore, General Programming Errors, Missing Features and Artifacts, and Invalid Configuration and Communication are the main causes behind the issues. Finally, we found 177 types of solutions that can be applied to fix the identified issues. Based on our study results, we formulated future research directions that could help researchers and practitioners to engineer emergent and next-generation microservices systems.