Survey of Human Factors in Crisis Responsive Software Development

Abstract: Software development, despite all the significant improvements it contributes to society, is a very expensive high-risk venture. Every software project commences with the intention to deliver a software product on time and within budget, but a great percentage of these software projects either fail to achieve their full potential or fail entirely. A lot of factors come to play in this regard and the dominant amongst them, which is often overlooked and oftentimes the biggest or strongest factor, is the human factor, as software development is a basic human endeavor. Knowledge and understanding of human factors can greatly influence the success of software development. The purpose of this survey is to find out and throw more light on the human factors that have influences in crisis responsive software development, spell out some recommendations, and suggest future research directions. In this paper, we use a case study to investigate the human factors.