Emotion and Sentiment Lexicon Impact on Sentiment Analysis Applied to Book Reviews (2001.07987v1)

Abstract: Consumers are used to consulting posted reviews on the Internet before buying a product. But it's difficult to know the global opinion considering the important number of those reviews. Sentiment analysis afford detecting polarity (positive, negative, neutral) in a expressed opinion and therefore classifying those reviews. Our purpose is to determine the influence of emotions on the polarity of books reviews. We define "bag-of-words" representation models of reviews which use a lexicon containing emotional (anticipation, sadness, fear, anger, joy, surprise, trust, disgust) and sentimental (positive, negative) words. This lexicon afford measuring felt emotions types by readers. The implemented supervised learning used is a Random Forest type. The application concerns Amazon platform's reviews. Mots-cl{\'e}s : Analyse de sentiments, Analyse d'{\'e}motions (texte), Classification de polarit{\'e} de sentiments