IRF: Interactive Recommendation through Dialogue (1910.03040v1)

Abstract: Recent research focuses beyond recommendation accuracy, towards human factors that influence the acceptance of recommendations, such as user satisfaction, trust, transparency and sense of control.We present a generic interactive recommender framework that can add interaction functionalities to non-interactive recommender systems.We take advantage of dialogue systems to interact with the user and we design a middleware layer to provide the interaction functions, such as providing explanations for the recommendations, managing users preferences learnt from dialogue, preference elicitation and refining recommendations based on learnt preferences.