Managing Autonomous Mobility on Demand Systems for Better Passenger Experience

Abstract: Autonomous mobility on demand systems, though still in their infancy, have very promising prospects in providing urban population with sustainable and safe personal mobility in the near future. While much research has been conducted on both autonomous vehicles and mobility on demand systems, to the best of our knowledge, this is the first work that shows how to manage autonomous mobility on demand systems for better passenger experience. We introduce the Expand and Target algorithm which can be easily integrated with three different scheduling strategies for dispatching autonomous vehicles. We implement an agent-based simulation platform and empirically evaluate the proposed approaches with the New York City taxi data. Experimental results demonstrate that the algorithm significantly improve passengers' experience by reducing the average passenger waiting time by up to 29.82% and increasing the trip success rate by up to 7.65%.