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Explaining Explaining (2409.18052v2)

Published 26 Sep 2024 in cs.AI, cs.MA, and cs.RO

Abstract: Explanation is key to people having confidence in high-stakes AI systems. However, machine-learning-based systems -- which account for almost all current AI -- can't explain because they are usually black boxes. The explainable AI (XAI) movement hedges this problem by redefining "explanation". The human-centered explainable AI (HCXAI) movement identifies the explanation-oriented needs of users but can't fulfill them because of its commitment to machine learning. In order to achieve the kinds of explanations needed by real people operating in critical domains, we must rethink how to approach AI. We describe a hybrid approach to developing cognitive agents that uses a knowledge-based infrastructure supplemented by data obtained through machine learning when applicable. These agents will serve as assistants to humans who will bear ultimate responsibility for the decisions and actions of the human-robot team. We illustrate the explanatory potential of such agents using the under-the-hood panels of a demonstration system in which a team of simulated robots collaborate on a search task assigned by a human.

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Authors (4)
  1. Sergei Nirenburg (7 papers)
  2. Marjorie McShane (7 papers)
  3. Kenneth W. Goodman (1 paper)
  4. Sanjay Oruganti (6 papers)

Summary

A Formal Overview of "Explaining Explaining"

The paper "Explaining Explaining" by Nirenburg et al. addresses the critical necessity of explanations within AI systems, especially in high-stakes contexts. The authors critique current explainable AI (XAI) methodologies and propose an innovative approach by integrating symbolic and data-driven methods, aiming to enhance human-AI collaboration through intelligible explanations.

Core Argument

The authors argue that existing machine learning paradigms are inadequate for providing explanations in critical domains. Most AI systems are described as "black boxes," a metaphor that encapsulates their inscrutable nature. The XAI movement attempts to circumvent this by redefining what constitutes an explanation, often offering post hoc rationales that lack causal clarity. A related movement, human-centered explainable AI (HCXAI), is also perceived as limited because it adheres strictly to machine learning frameworks.

Hybrid Approach and LEIAs

To remedy these deficiencies, the authors advocate for a hybrid AI approach using Language-Endowed Intelligent Agents (LEIAs). These agents leverage a dual-control architecture, combining cognitive-level decision-making with skill-level robot control. By doing so, they aim to harness both empirical data and deductive reasoning to provide concrete explanations.

LEIAs use knowledge-based computational models to interpret inputs, making decisions, and performing actions. This approach promises greater transparency and reliability, particularly in applications that demand high levels of trust and comprehension from users.

Numerical Insights and Experimental Implementation

The paper references a specific implementation of LEIAs in the form of a robotic search-and-retrieve system. The system exemplifies how under-the-hood panels can elucidate the reasoning processes of an AI, using visual and text-meaning representations (VMRs and TMRs) to communicate internal decision-making pathways. This demonstration shows the potential for these agents to meet user expectations for explanation and accountability.

Implications

By integrating symbolic AI paradigms with data-driven methods, the proposed framework attempts to bridge the gap in current XAI paradigms. The practical implications include improving user trust in AI systems, especially in domains like healthcare, where 70% of AI systems focus on diagnostics yet lack meaningful adoption due to insufficient explanation mechanisms.

Future Prospects

The paper suggests that future developments will benefit from a more comprehensive understanding of user needs and the integration of multimodal explanation methods. This hybrid AI approach may also seed advances in more sophisticated, context-sensitive explanation frameworks, moving beyond mere rationales to actionable insights that incorporate domain-specific knowledge and user-centric perspectives.

Conclusion

In summary, Nirenburg et al. propose an integrated cognitive-synergetic approach towards AI explanations that aims to address the inherent limitations of current black-box models. The emphasis on empirical and symbolic integration reflects a significant theoretical advancement, with potential implications for the development of trustworthy AI. The paper concludes with a consideration of the challenges associated with tailoring explanations to human users, emphasizing the ongoing necessity for refining cognitive models in AI.

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