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Bridging the Novice-Expert Gap via Models of Decision-Making: A Case Study on Remediating Math Mistakes (2310.10648v3)

Published 16 Oct 2023 in cs.CL and cs.AI

Abstract: Scaling high-quality tutoring remains a major challenge in education. Due to growing demand, many platforms employ novice tutors who, unlike experienced educators, struggle to address student mistakes and thus fail to seize prime learning opportunities. Our work explores the potential of LLMs to close the novice-expert knowledge gap in remediating math mistakes. We contribute Bridge, a method that uses cognitive task analysis to translate an expert's latent thought process into a decision-making model for remediation. This involves an expert identifying (A) the student's error, (B) a remediation strategy, and (C) their intention before generating a response. We construct a dataset of 700 real tutoring conversations, annotated by experts with their decisions. We evaluate state-of-the-art LLMs on our dataset and find that the expert's decision-making model is critical for LLMs to close the gap: responses from GPT4 with expert decisions (e.g., "simplify the problem") are +76% more preferred than without. Additionally, context-sensitive decisions are critical to closing pedagogical gaps: random decisions decrease GPT4's response quality by -97% than expert decisions. Our work shows the potential of embedding expert thought processes in LLM generations to enhance their capability to bridge novice-expert knowledge gaps. Our dataset and code can be found at: \url{https://github.com/rosewang2008/bridge}.

Citations (17)

Summary

  • The paper introduces the Bridge method that distills expert decision-making into structured models to remediate math mistakes.
  • It employs cognitive task analysis on a dataset of 700 annotated tutoring interactions to capture error types, strategies, and intentions.
  • Evaluations show that integrating expert guidance into LLM responses improves tutoring quality by up to 76% while minimizing error impact.

An Expert-Guided Approach to Bridging the Novice-Expert Gap in Math Tutoring

The paper "Bridging the Novice-Expert Gap via Models of Decision-Making: A Case Study on Remediating Math Mistakes" offers a methodical investigation into scaling quality tutoring by leveraging the decision-making processes of experts using LLMs. The focus is on addressing student errors in math by translating the cognitive processes of expert educators into structured decision-making models that LLMs can utilize.

Key Contributions

Development of the Bridge Method: The core contribution of this work is the "Bridge" method, which employs cognitive task analysis (CTA) to distill the tacit knowledge and decision patterns of expert teachers into explicit models. Bridge involves three fundamental steps undertaken by experts: identifying the student's error, choosing a remediation strategy, and determining the intention behind the response. This methodology is systematically applied to remediate errors in math tutoring.

Dataset Creation and Annotation: An extensive dataset of 700 annotated tutoring interactions is constructed, detailing the expert annotations of decision attributes and responses. Each dataset example is associated with an error type, a tutelage strategy, and the intention behind the approach. The dataset serves as a vital resource for testing the efficacy and performance of LLMs in educational settings, particularly in addressing the discrepancies in novice-expert response capabilities.

Comprehensive Evaluation: The paper meticulously evaluates the performance of state-of-the-art LLMs such as GPT-4 and Llama-2-70b in generating remediation responses both with and without expert-informed decision-making input. Experimental results highlight that incorporating expert decision-making models significantly enhances the preference and effectiveness of the LLM-generated responses. Specifically, enhancements of up to 76% in preference for GPT-4 responses are noted when expert-guided decision-making is employed.

Theoretical and Practical Implications

The research underscores the potential of expert cognitive models in elevating the educational utility of LLMs. By effectively encapsulating and scaling the nuanced decision-making traits of seasoned educators, novices and automated systems gain a scaffold to deliver instructional content with far greater accuracy and relevance. This approach not only refines the teaching acumen of LLMs but also bridges pedagogical knowledge disparities at scale.

Perhaps one of the bold assertions presented is the significant degradation in response quality—up to -97%—when random decisions replace expert-guided choices, emphasizing the non-triviality of context-sensitive educational interactions.

Future Directions

The trajectory of future research could involve refining cognitive task models across diverse educational domains and exploring multi-modal LLM applications in teaching. Additionally, investigating the transferability of expert models to different cultural and disciplinary contexts could yield further insights into the scalability of this approach. Another avenue could involve integrating real-time feedback loops from human tutors to recalibrate LLMs and continuously adapt to evolving pedagogical contexts.

In conclusion, the work provides a substantive step towards harmonizing novice and expert tutoring capabilities through AI, with promising implications for augmenting educational content delivery and addressing global tutoring demands efficiently.

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