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Mitigating Bias in Algorithmic Hiring: Evaluating Claims and Practices (1906.09208v3)

Published 21 Jun 2019 in cs.CY, cs.AI, and cs.LG

Abstract: There has been rapidly growing interest in the use of algorithms in hiring, especially as a means to address or mitigate bias. Yet, to date, little is known about how these methods are used in practice. How are algorithmic assessments built, validated, and examined for bias? In this work, we document and analyze the claims and practices of companies offering algorithms for employment assessment. In particular, we identify vendors of algorithmic pre-employment assessments (i.e., algorithms to screen candidates), document what they have disclosed about their development and validation procedures, and evaluate their practices, focusing particularly on efforts to detect and mitigate bias. Our analysis considers both technical and legal perspectives. Technically, we consider the various choices vendors make regarding data collection and prediction targets, and explore the risks and trade-offs that these choices pose. We also discuss how algorithmic de-biasing techniques interface with, and create challenges for, antidiscrimination law.

Mitigating Bias in Algorithmic Hiring: Evaluation of Practices and Claims

The paper "Mitigating Bias in Algorithmic Hiring: Evaluating Claims and Practices" by Raghavan et al. systematically examines the practices of companies deploying algorithmic tools in pre-employment assessments. Given the increased reliance on algorithmic systems to make critical hiring decisions, understanding how biases are addressed and how these algorithms are validated is crucial. The authors provide a detailed account of the landscape of vendors offering such technologies, their approaches to bias mitigation, and the legal framework governing these tools.

Examination of Vendor Practices

The paper identifies 18 vendors that operate within the niche of algorithmic pre-employment assessments. Through comprehensive analysis, the authors catalog the information these companies have made publicly available regarding their processes, focusing on aspects like data sources, prediction targets, and validation methodologies. An interesting facet of this paper is its emphasis on how vendors handle bias. While most vendors abstractly acknowledge bias, only a subset engage with it in terms of compliance with the \nicefrac{4}{5} rule or through explicit algorithmic de-biasing practices.

Key Challenges and Observations

One of the primary technical concerns highlighted involves the data choices made by vendors. The decision to use client-specific data to customize assessments can inherently perpetuate existing biases, as it generally involves using historical hiring data, which may already reflect discriminatory patterns. Conversely, pre-built assessments, while generally validated on more extensive datasets, lack adaptation to a specific organizational context, posing their own limitations.

The use of alternative formats, such as game- or video-based assessments, presents another layer of complexity. These methods utilize extensive feature sets and often rely on machine learning to extract attributes correlated with job performance. However, the opacity of these models and potential biases, especially with externally sourced technologies like facial recognition, raise significant ethical and legal questions.

Legal and Technical Implications

Algorithmic de-biasing is central to the vendors' efforts to ensure fairness, with strategies often centered around compliance with existing legal standards like the \nicefrac{4}{5} rule. However, the legal landscape’s current focus on this rule could obscure broader ethical concerns. Specifically, ensuring that models are not discriminatory requires more than just controlling for statistical parity; it requires a thorough examination of the entire assessment pipeline.

The paper emphasizes the complex interplay between technical feasibility, legal requirements, and business imperatives. The potential for machine learning systems to identify less discriminatory alternatives presents both an opportunity and a legal impetus for vendors to actively pursue de-biasing techniques.

Recommendations and Future Directions

The paper proposes several recommendations aimed at enhancing transparency and fairness in algorithmic hiring practices. Transparency from vendors is crucial for enabling effective oversight and advancing the public's understanding of these systems. In addition, there is a call to refine the legal guidelines to address the nuanced challenges presented by machine learning, beyond mere statistical definition of bias. Future work is encouraged to explore interdisciplinary approaches that integrate technical, legal, and ethical perspectives to address the multifaceted challenges these systems pose.

This paper provides a foundational examination of algorithmic hiring practices, shedding light on the critical need for continued research and policy development to ensure these tools are used fairly and responsibly.

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Authors (4)
  1. Manish Raghavan (33 papers)
  2. Solon Barocas (39 papers)
  3. Jon Kleinberg (140 papers)
  4. Karen Levy (25 papers)
Citations (452)
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