Establishing Reliability Metrics for Reward Models in Large Language Models (2504.14838v1)

Abstract: The reward model (RM) that represents human preferences plays a crucial role in optimizing the outputs of LLMs, e.g., through reinforcement learning from human feedback (RLHF) or rejection sampling. However, a long challenge for RM is its uncertain reliability, i.e., LLM outputs with higher rewards may not align with actual human preferences. Currently, there is a lack of a convincing metric to quantify the reliability of RMs. To bridge this gap, we propose the \textit{\underline{R}eliable at \underline{$\eta$}} (RETA) metric, which directly measures the reliability of an RM by evaluating the average quality (scored by an oracle) of the top $\eta$ quantile responses assessed by an RM. On top of RETA, we present an integrated benchmarking pipeline that allows anyone to evaluate their own RM without incurring additional Oracle labeling costs. Extensive experimental studies demonstrate the superior stability of RETA metric, providing solid evaluations of the reliability of various publicly available and proprietary RMs. When dealing with an unreliable RM, we can use the RETA metric to identify the optimal quantile from which to select the responses.