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Know Your Limits: A Survey of Abstention in Large Language Models (2407.18418v3)

Published 25 Jul 2024 in cs.CL

Abstract: Abstention, the refusal of LLMs to provide an answer, is increasingly recognized for its potential to mitigate hallucinations and enhance safety in LLM systems. In this survey, we introduce a framework to examine abstention from three perspectives: the query, the model, and human values. We organize the literature on abstention methods, benchmarks, and evaluation metrics using this framework, and discuss merits and limitations of prior work. We further identify and motivate areas for future research, such as whether abstention can be achieved as a meta-capability that transcends specific tasks or domains, and opportunities to optimize abstention abilities in specific contexts. In doing so, we aim to broaden the scope and impact of abstention methodologies in AI systems.

Citations (5)

Summary

  • The paper introduces a comprehensive framework that analyzes abstention from query, model, and human values perspectives to mitigate hallucinations.
  • It surveys methodologies across pretraining, alignment, and inference, highlighting techniques like instruction tuning and uncertainty estimation.
  • Findings emphasize robust evaluation metrics and benchmarks essential for balancing safe refusals with accurate, value-aligned AI responses.

An Expert Overview of "The Art of Refusal: A Survey of Abstention in LLMs"

The paper "The Art of Refusal: A Survey of Abstention in LLMs" authored by Bingbing Wen and colleagues presents a comprehensive examination of abstention behaviors in LLMs. Abstention, defined as the refusal to provide an answer, is posited to offer significant benefits in mitigating hallucinations and enhancing the safety and reliability of LLMs. This survey categorizes and assesses existing methodologies from three perspectives: the query, the model, and human values. The paper further explores benchmarks and metrics for evaluating abstention, discusses current limitations, and identifies future research directions.

Framework and Definition

The authors introduce a robust framework for analyzing abstention that is particularly insightful. The framework evaluates abstention from three distinct yet interconnected perspectives:

  1. Query Perspective: Focuses on the nature of the input query. Instances where the query is ambiguous, incomplete, or beyond known information necessitate abstention.
  2. Model Perspective: Evaluates the internal confidence and epistemic boundaries of the model. The system should abstain in circumstances where it has low confidence or high uncertainty in the correctness of its response.
  3. Human Values Perspective: Considers ethical implications and societal norms. Responses should align with human values, and abstention is preferred when outputs might infringe ethical considerations.

Abstention Methodology

The survey categorizes abstention methods based on their application within the LLM lifecycle: pretraining, alignment, and inference.

Pretraining Stage

Pretraining techniques for abstention are notably sparse, with a primary example being data augmentation strategies that encourage LLMs to predict unanswerability when presented with unsuitable context. Future research in this area might explore the incorporation of refusal-aware data and determine how pretraining on such corpora impacts the LLM's abstention capabilities.

Alignment Stage

This section details two primary strategies: instruction tuning and learning from preferences. Evidence from various studies shows that instruction tuning on data encompassing abstention improves an LLM’s ability to appropriately refuse to answer. However, this might sometimes lead to over-abstention, where models refuse to answer questions unnecessarily. Preference optimization addresses this concern by directly balancing abstention with the LLM’s ability to provide accurate and valuable responses. Some promising areas include ranking-based preference optimization to effectively capture varying degrees of abstention.

Inference Stage

A significant part of the survey evaluates inference stage methods, breaking them down into input-processing, in-processing, and output-processing techniques:

  • Input-Processing Approaches: These focus on query assessment. Methods such as query processing detect ambiguous or unsafe queries before submission to the model.
  • In-Processing Approaches: Techniques such as probing the model's inner state and uncertainty estimation help determine whether the model should abstain.
  • Output-Processing Approaches: Involves self-evaluation by the model and multi-LLM collaboration, where multiple models work together to ensure appropriate abstention.

Evaluation of Abstention

The paper provides a detailed survey of benchmarks and metrics used to evaluate abstention. Notably, statistical automated evaluation metrics are elaborated upon, including measures such as Abstention Accuracy, Precision, Recall, F1-score, and various reliability and coverage metrics. These metrics form the foundation for quantifying the effectiveness of abstention strategies. Additionally, model-based evaluations and human-centric evaluations are discussed, highlighting the importance of real-world applicability and user satisfaction.

Implications and Future Directions

The implications of these findings are substantial for both theoretical and practical advancements in AI. Abstention mechanisms enhance the trustworthiness and safety of AI systems by avoiding unwarranted or unsafe responses. Moreover, the ability to refuse aligns AI outputs with ethical guidelines and societal norms.

Future research directions are outlined, emphasizing the exploration of abstention as a meta-capability applicable across a broader range of tasks beyond classical QA scenarios. The authors advocate for the development of generalized benchmarks and evaluation metrics that encompass various aspects of abstention, alongside efforts to reduce domain-specific biases.

In conclusion, this survey by Wen et al. makes a significant contribution to the understanding and advancement of abstention methodologies in LLMs. By systematically addressing the current state of research, identifying gaps, and proposing future directions, it provides a comprehensive roadmap for developing AI systems that are both helpful and aligned with human values.

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