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LUCID: LLM-Generated Utterances for Complex and Interesting Dialogues (2403.00462v2)

Published 1 Mar 2024 in cs.CL

Abstract: Spurred by recent advances in LLMs, virtual assistants are poised to take a leap forward in terms of their dialogue capabilities. Yet a major bottleneck to achieving genuinely transformative task-oriented dialogue capabilities remains the scarcity of high quality data. Existing datasets, while impressive in scale, have limited domain coverage and contain few genuinely challenging conversational phenomena; those which are present are typically unlabelled, making it difficult to assess the strengths and weaknesses of models without time-consuming and costly human evaluation. Moreover, creating high quality dialogue data has until now required considerable human input, limiting both the scale of these datasets and the ability to rapidly bootstrap data for a new target domain. We aim to overcome these issues with LUCID, a modularised and highly automated LLM-driven data generation system that produces realistic, diverse and challenging dialogues. We use LUCID to generate a seed dataset of 4,277 conversations across 100 intents to demonstrate its capabilities, with a human review finding consistently high quality labels in the generated data.

LUCID: A Leap Forward in Generating Complex Dialogue Datasets

Introduction to LUCID

The paper introduces LUCID (LLM-generated Utterances for Complex and Interesting Dialogues), a pioneering data generation system designed to tackle the critical challenges faced in creating diverse and sophisticated dialogue datasets for virtual assistants. LUCID distinguishes itself by automating the data generation process, producing highly realistic and complex dialogues across a broad spectrum of domains and intents. By leveraging a series of modular LLM calls, LUCID manages to generate a seed dataset that includes 4,277 dialogues encompassing 100 intents.

Addressing Current Limitations

Current datasets exhibit significant limitations in terms of scope and complexity, often missing challenging conversational phenomena or comprising data that cannot easily be scaled or adapted to new domains. In contrast, LUCID introduces a highly automated approach that minimizes human involvement yet ensures high-quality data output. This system also innovates by tagging dialogues with a wide range of conversational phenomena, enhancing the dataset's utility for training more nuanced and capable virtual assistants.

Methodology Overview

The LUCID system operates through a multi-stage process, beginning with intent generation based on brief descriptions and progressing through planning and executing conversations with built-in variability and complexity. Key components include:

  • Intent Generation: Where detailed schemas for intents are generated automatically.
  • Conversation Planner: Guides the generation process to ensure diversity in conversation flow and complexity.
  • Turn-by-Turn Generation & Validation: Involves the dynamic interplay between user and system LLM agents, with a robust validation procedure ensuring data quality.

Innovations in Data Validation

A noteworthy aspect of LUCID is its rigorous validation framework, encompassing multiple LLMs to discard any generated conversation not meeting the highest standards of accuracy and realism. This approach significantly reduces the possibility of errors or unrealistic data making its way into the final dataset.

Implications and Future Directions

The introduction of LUCID presents both theoretical and practical implications for the field of AI and virtual assistant development. Practically, LUCID offers a scalable solution for generating diverse and complex dialogue datasets, which are crucial for training advanced virtual assistants. Theoretically, it challenges existing notions about the necessity of extensive human involvement in the generation of high-quality dialogue data, suggesting that LLMs can fill this role effectively.

Moreover, LUCID's open-source availability encourages further innovation, allowing researchers and developers to generate even larger and more intricate datasets tailored to specific needs. This could significantly accelerate progress in virtual assistant technologies, making them more versatile and capable of handling complex human interactions.

Concluding Thoughts

LUCID exemplifies a significant advancement in the generation of dialogue datasets, overcoming many of the limitations inherent in existing methods. By automating the generation process and ensuring a high degree of dialogue complexity and realism, LUCID sets a new standard for what is achievable in task-oriented dialogue systems. As the field continues to evolve, LUCID's methodologies and approaches are likely to inspire further research and development, paving the way for more sophisticated and capable AI-driven virtual assistants.

In conclusion, LUCID not only demonstrates the practical viability of generating complex, high-quality dialogue data with minimal human intervention but also suggests a promising avenue for future research in the domain of conversational AI and natural language understanding.

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Authors (8)
  1. Joe Stacey (7 papers)
  2. Jianpeng Cheng (19 papers)
  3. John Torr (2 papers)
  4. Tristan Guigue (2 papers)
  5. Joris Driesen (4 papers)
  6. Alexandru Coca (6 papers)
  7. Mark Gaynor (1 paper)
  8. Anders Johannsen (4 papers)
Citations (2)