LLM Comparative Assessment: Zero-shot NLG Evaluation through Pairwise Comparisons using Large Language Models (2307.07889v3)

Abstract: Current developments in LLMs have enabled impressive zero-shot capabilities across various natural language tasks. An interesting application of these systems is in the automated assessment of natural language generation (NLG), a highly challenging area with great practical benefit. In this paper, we explore two options for exploiting the emergent abilities of LLMs for zero-shot NLG assessment: absolute score prediction, and comparative assessment which uses relative comparisons between pairs of candidates. Though comparative assessment has not been extensively studied in NLG assessment, we note that humans often find it more intuitive to compare two options rather than scoring each one independently. This work examines comparative assessment from multiple perspectives: performance compared to absolute grading; positional biases in the prompt; and efficient ranking in terms of the number of comparisons. We illustrate that LLM comparative assessment is a simple, general and effective approach for NLG assessment. For moderate-sized open-source LLMs, such as FlanT5 and Llama2-chat, comparative assessment is superior to prompt scoring, and in many cases can achieve performance competitive with state-of-the-art methods. Additionally, we demonstrate that LLMs often exhibit strong positional biases when making pairwise comparisons, and we propose debiasing methods that can further improve performance.