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Blockchains for Business Process Management - Challenges and Opportunities (1704.03610v3)

Published 12 Apr 2017 in cs.SE

Abstract: Blockchain technology promises a sizable potential for executing inter-organizational business processes without requiring a central party serving as a single point of trust (and failure). This paper analyzes its impact on business process management (BPM). We structure the discussion using two BPM frameworks, namely the six BPM core capabilities and the BPM lifecycle. This paper provides research directions for investigating the application of blockchain technology to BPM.

Citations (559)

Summary

  • The paper demonstrates that blockchain can transform BPM by enabling decentralized, tamper-proof process execution and monitoring.
  • It details how integrating blockchain into each BPM phase, from discovery to adaptation, enhances transparency and compliance.
  • The study highlights current challenges such as scalability, latency, and integration, urging further research into efficient consensus protocols.

Blockchains for Business Process Management: Challenges and Opportunities

The paper "Blockchains for Business Process Management - Challenges and Opportunities" offers a detailed examination of the intersection between blockchain technology and Business Process Management (BPM). The authors argue that blockchain has the potential to transform inter-organizational processes by providing a decentralized, trustworthy environment, eliminating the need for a central authority. This transformation is underpinned by consensus algorithms and cryptographic validation, rendering transactions tamper-proof and secure even in trustless networks.

Blockchain's Application in BPM

The paper begins by exploring the applicability of blockchain within the established BPM lifecycle, which typically involves phases like identification, discovery, analysis, redesign, implementation, execution, monitoring, and adaptation. The authors propose that blockchain technology introduces novel perspectives and capabilities at each phase:

  • Identification and Discovery: Blockchains provide new ways to evaluate processes by offering transparency and security. However, they also introduce challenges in process discovery due to the fragmented and encrypted nature of data.
  • Analysis and Redesign: Leveraging the transparency of blockchain can aid in process analysis, allowing for the detection of deviations and root cause analysis. Redesign efforts can benefit from blockchain’s ability to eliminate intermediaries and enforce compliance via smart contracts.
  • Implementation and Execution: The paper discusses the transformation of process models into blockchain-supported smart contracts. This requires new abstractions and libraries to facilitate process execution on blockchain platforms.
  • Monitoring and Adaptation: Blockchain's immutable ledgers can enhance monitoring but require integration with off-chain data for effective tracking. Adaptation is complex due to the strict rules governing smart contracts, suggesting a need for coordinated mechanisms to handle changes.

Technological and Methodological Challenges

The technological foundation of blockchain brings several challenges that need to be addressed, such as scalability, latency, and the extensive resources required for proof-of-work consensus mechanisms. These issues point towards a research imperative focused on developing more efficient consensus protocols and exploring alternatives like proof-of-stake.

Methodologically, the paper highlights the need for new tools and techniques in BPM:

  • Process Engineering: Developing new methods to specify and implement processes on blockchain.
  • Quality Assurance: Establishing frameworks for ensuring correctness and compliance of blockchain-based processes.

Strategic and Cultural Implications

Beyond technical considerations, the paper explores the strategic influence of blockchain technology on organizational BPM implementations. As blockchain redefines roles and governance structures, there is a tangible shift in strategic alignment—potentially turning core processes into points of vulnerability for industries traditionally dependent on centralized control.

Organizational culture is also anticipated to evolve as blockchain adoption progresses. The technology’s inherent openness and emphasis on decentralization encourage collaborative, flexible cultural models.

Implications for Future Research

The paper concludes by outlining seven research directions, emphasizing the urgency of exploring blockchain utilization for process execution, analysis, redesign, and adaptation. Research must also focus on understanding blockchain’s impact on organizational strategy, governance, and culture, assessing both benefits and limitations.

Conclusion

"Blockchains for Business Process Management - Challenges and Opportunities" comprehensively highlights the transformative potential of blockchain technology for BPM, offering a roadmap for future research. The implications are significant for both academia and industry, prompting a reevaluation of how business processes are designed, executed, and monitored in a decentralized world. This discourse paves the way for continued exploration into how blockchain’s unique properties can be harnessed to drive innovation in business process management.